Our support contracts are fair priced and simple to understand. Our dedicated team of qualified Apple engineers will keep your business running as smooth as clock work. We always do our best to answer the telephone within six rings.We'll make an initial visit to your premises to discuss your requirements and assess your existing equipment free of charge and then tailor a support package specific to suit your business needs.
Fix time is important when problems occur. We guarantee you a two hour response time for all issues occurring between the hours of 09:00 - 18:00 Mon - Fri.
Contracts are provided with unlimited support via phone, email and remote methods. No one else offers this level of service for such a reasonable price.
Our staff carefully log your support issues so we can provide you with a yearly report on where most of the problems occurred. If we don't hear from you within three months we will call you up to let you know we are there and to see if you do need any assistance.
Bespoke Support Contracts
Gekko recognises that all businesses are different and therefore support needs differ from one to the next. We can offers bespoke support contract to best suit your business needs. Why not get in touch today and let one of our experienced engineers visit your premises.
More Information
Please download the below .pdf for more info.
